Gadgetren – Just like when doing activities using cellular telecommunications networks in general, customers who use Smartfren services can also experience a number of obstacles.
One of them is what a number of customers have complained about where they can’t see the remaining credit, check quotas, and buy data packages. They actually get a “request failed” warning when doing so.
Of course, this problem does not just happen because there must be a reason for it. For those of you who are curious about why the Smartfren service can also experience request failed problems, here is an explanation about this.
Why does Smartfren Service Show a “Request Failed” Warning?
In accordance with the information used, the request failed problem on the Smartfren network indicates that the process we requested failed to be sent to the service. This means that we will not get any response from the system.
This can happen for several reasons, including one of them is the maintenance process that Smartfren is working on. As we know, every service needs to do this to improve or improve the system.
It’s just that as a result, some support will be disabled or not working properly. The service may not even be able to receive or process requests from customers, such as the case where the request failed.
In addition to system maintenance, request failed problems on the other hand can also occur due to connection problems on the channel used. This can be due to an error in the internet network, application, or the cellphone itself.
To solve this problem, we therefore need to adjust what is the cause. The following things can be tried one by one if you haven’t found them.
How to Troubleshoot Smartfren Request Failed
1. Reload Phone
Reloading the used device can be the first solution to this problem. By doing so, the cellphone will run with a fresher system, including the connection network.
2. Try Another Method
Like other operators, Smartfren also has many methods for checking data and purchasing products. We can therefore try one by one if what is often used does not work normally.
3. Move Location
Switching locations can be the next solution. Network problems from a cellular operator also often occur locally for certain areas only. So services elsewhere can still be used sometimes.
4. Contact Smartfren Customer Service
If some of the things above still don’t solve the problem, we can also check the problem directly with Smartfren, for example by calling 888WhatsApp 08881212888, Facebook Smartfren, Twitter Smartfrencareas well as Instagram Smartfrencare.