The screen lock it is an effective way to protect the information on a smartphone. That is why each mobile operating system offers different protection methods for the terminals under its control, the most common being the entry of a PIN, pattern or user password on the phone screen.
the terminals Motorola Moto G20 equipped with Android 11 follow this trend, however, it may happen that said information is forgotten by the user and makes it inaccessible to enter the phone interface and therefore everything that is stored inside. For these cases, the Android system has a way to access a blocked terminal as long as it is on behalf of its legitimate owner.
It consists of doing a factory reset of the terminal, but since it is impossible to do it from the main menu, the solution is to use its external buttons. The only disadvantage of this method is that it erases all the information stored on the phone without the possibility of prior backup. These are the steps you need to follow to do an external reset of the Motorola Moto G20 model.
How to unlock your Motorola Moto G20
To start, remove the memory card and then turn off the terminal.
Then press the voice assistant key (top key), the volume down key, and the power key at the same time.
When the Android interface with the label appears do not commandpress and hold the power key, and then press the volume up key once.
This will cause you to enter the phone’s recovery menu. Now scroll with the volume keys to the option wipe data/factory reset and select it using the power key.
Once the option appears Factory data resetselect it using the power key.
The format or factory reset process will take a few seconds. Once finished, click on the option Reboot system now.
When the system restarts you will have to configure the phone as if it were for its first use. If you have been associated with a Google account, you will be asked to enter the respective username and password.
From there, you will be able to set up a new screen lock method.
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